Kevin Cohn (Director of Product Development and Client Services, Atypon Systems, Inc. Santa Clara) was the third in “The Impact of Technology” chaired by Anthony Watkinson with his report about Serendipity of Online: Information Discovery amidst Information Overload. He asked the question what would happen with serendipity in case of online content because benefits of physically accessible media like books in bookstores allow customers to flip though single pages of a book enabling him to find content he could not find – so called serendipity. Mr. Cohn believes that serendipity could exist in the Internet. He says that Interfaces will continue to develop and would be based mostly on visual cues.
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